SHIPPING & RETURNS
Shipping Costs :
$9 flat rate standard shipping Australia wide
$13 Express shipping Australia wide
Please allow 3 - 6 business days for your order to arrive
STORE PICKUP is free & available from our Kyabram store. Please select "Pick up in store" option at the checkout ♥
Returns must be sent back within 7 days of recieving.
Please email firstname.lastname@example.org before sending returns back.
Please supply us with your invoice #, name and reason for return ♥
There is no refunds for change of mind. If the item is too big or small and the item is in stock in the other size, it can be exchanged. Store credits will be applied to all returns unless goods are found faulty. Postage costs are buyers responsibility and no postage costs will be credited/refunded.
Returns must meet the following conditions
- Sent back within 7 days of recieving
- Item in original, unworn & unwashed condition
- All tags & extras (buttons) attached
- No makeup stains or other marks
- Not a sale item
Once your return has been assessed you will receive a credit discount code. This code can not be applied to future postage costs.
Your credit note will last 12 months from the date of issue.
Sale Items :
There is no returns on sale priced items. Sale items are priced to clear so please choose carefully as we do not accept returns on sale items.
We thoroughly check all items before posting, in the rare case of a fault you will either receive an exchange for the same item or a full refund ♥